Services We Offer
Basic Package
Essential Support
Ideal for small teams or startups that need foundational support for Atlassian tools.
Includes:
- Setup & Configuration: Initial setup of Jira Software and Confluence
- Basic Training: 2-hour introductory training on Jira and Confluence
- User Management: Assistance in setting up users, roles, and permissions
- Basic Workflow Customization: Simple Jira workflows tailored to your team’s needs
Standard Package
Optimization & Integration
For growing teams that need enhanced support and integration capabilities.
Includes everything in the Basic Package, plus:
- Advanced Training: 4-hour in-depth training on Jira and Confluence
- Automation & Workflows: Custom automation rules and workflow optimizations
- Marketplace App Support: Guidance on selecting and configuring Atlassian Marketplace apps
- Integration Support: Connect Atlassian tools with Slack, Microsoft Teams, and third-party apps
- Performance Optimization: Best practices to improve system efficiency
Premium Package
Enterprise-Level Customization
Best for enterprises requiring full customization, security, and dedicated support.
Includes everything in the Standard Package, plus:
- Enterprise Workflow Design: Complex Jira workflows and process automation
- Advanced Reporting & Dashboards: Custom reports and analytics for Jira and Confluence
- Cloud & Data Center Migration: Assistance in migrating to Atlassian Cloud or Data Center
- Security & Compliance: Advanced security configuration and compliance assistance
Other Packages
Agile Package (For teams focusing on CI/CD and Agile best practices)
Best for software development teams looking to optimize workflows
- Jira Software Customization: Agile boards, sprint planning, backlog grooming, and release tracking
- Confluence for Dev Teams: Best practices for documentation and knowledge sharing
- Integration with Dev Tools: GitHub
- Agile & Scrum Training: Hands-on workshops for Scrum, Kanban methodologies
- Automated Testing Integration: Linking Jira with testing tools like Zephyr
ITSM & Helpdesk Package (For IT support and service management teams)
Designed for IT teams using Jira Service Management (JSM) to streamline support operations.
- Jira Service Management Setup: Incident, problem, and change management workflows
- Self-Service Portal & Knowledge Base: Set up Confluence for user self-service and FAQs
- SLA & Automation Rules: Define SLAs, automated ticket assignments, and escalation rules
- Asset & Configuration Management: CMDB setup and integrations with Insight Asset Management
- Reporting & Metrics: Custom dashboards for tracking ITSM KPIs
- ITIL Best Practices: Consulting to align Jira Service Management with ITIL frameworks
Make Your Project Dreams Come True!
Let's start a conversation and explore the endless possibilities.
Unlock Flourishing Success Together
Success is a journey that is best experienced with others and requires collaboration, support, and a growth mindset. Are you looking for ways to take your business to the next level? Are you ready to unleash the power of your business? If so, you’re in the right place!